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A Social Security insider describes DOGE’s rampage at the agency and the threat to your benefits

Musk Trump
Donald Trump and Elon Musk at a Trump rally shortly before the November election.
(Evan Vucci / Associated Press)

It started on Jan. 31, when someone named Mike Russo showed up at the Social Security Administration offices outside Baltimore and started introducing himself as a representative of DOGE, the federal budget-cutting service headed by Elon Musk.

Over subsequent days, he urged senior Social Security Administration officials to take the deferred resignation offer that had been sent out by DOGE under the heading “Fork in the Road.” The so-called Department of Government Efficiency set up its own internal team at the agency to ferret out information from its files. Social Security officials offered to brief the DOGE team about how the agency operates to ensure that payments are made accurately; they didn’t seem interested.

These details and others are drawn from an extraordinary declaration made in federal court in Maryland by Tiffany Flick, who rose during her 30 years with the agency to become acting chief of staff to acting Commissioner Michelle King. Flick retired shortly after King was replaced as acting commissioner by Leland Dudek, formerly a mid-level agency employee, on Feb. 16.

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If SSA’s...procedures are not followed...that could result in benefits payments not being paid out or delays in payments.

— Former Social Security official Tiffany Flick

Flick’s declaration includes an explicit warning that DOGE’s rampage through the Social Security Administration “could result in benefits payments not being paid out or delays in payments.”

Make no mistake: This would be catastrophic to millions of Americans and a politically toxic development.

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The undermining of Social Security by the Trump administration has already begun. In a recent appearance on Joe Rogan’s webcast, Musk called the program “the biggest Ponzi scheme of all time”; as I wrote, that demonstrated that he knows nothing about Social Security, and nothing about Ponzi schemes.

Trump has stated that he’s “not touching” Social Security, but in his March 4 address to Congress he claimed that Musk had uncovered vast fraud at the agency, though he didn’t back up that claim.

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Trump officials have taken steps to cut Social Security employees by more than 10%, which would undermine the agency’s already overstretched ability to provide customer service to claimants and beneficiaries.

Most recently, the administration briefly canceled the right of Maine residents to register their newborns for Social Security numbers remotely at birth, requiring them instead to bring their infants to a Social Security field office to complete the necessary paperwork.

After an uproar, that action was reversed within a day, but it raised suspicions that it was undertaken to punish Mainers for their Democratic governor’s public upbraiding of Trump at a Washington meeting.

Social Security has made payments earned by American workers, their survivors and dependents for 85 years, without a break. That record is fundamental to the program’s overwhelming popularity, the confidence it enjoys among its roughly 70 million current beneficiaries and its stature as the greatest safety net program in American history, keeping more than 22 million Americans out of poverty.

Flick’s declaration was filed as part of a lawsuit brought by the American Federation of State, County and Municipal Employees and other plaintiffs seeking to block DOGE’s access to the Social Security Administration and its data. I asked the Social Security Administration for comment on Flick’s assertions, but haven’t received a reply.

Trump promised to leave Social Security alone, but his actions speak louder than his words

The declaration makes sickening reading. She describes how her agency was invaded by know-nothing DOGE employees who ran roughshod over agency rules and procedures designed to protect the confidentiality of private personal information about beneficiaries and their family members, as required by law.

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Social Security master files that DOGE demanded and may have received access to include “information about anyone with a Social Security number, including names, names of spouses and dependents, work history, financial and banking information, immigration or citizenship status, and marital status,” Flick states.

The DOGE representatives were secretive about what they were doing at the agency, she writes. They appeared to be focused on “the general myth of supposed widespread Social Security fraud, rather than facts.” Their concerns fell into three categories: “untrue allegations regarding benefit payments to deceased people of advanced age; ... single Social Security numbers receiving multiple benefits...; [and] payments made to people without a Social Security number.”

Each of those concerns, Flick writes, was “invalid” and “based on an inaccurate understanding of SSA’s data and programs.”

The assertion that payments are being made to people as old as 150 years, as I reported earlier, resulted from DOGE’s misunderstanding of the agency’s software; nevertheless it was bandied about by Musk at a White House press briefing and repeated in exaggerated form by Trump in his March 4 speech.

As for multiple benefits being paid on single Social Security numbers, that’s normal: “DOGE seemed to misunderstand the fact that benefits payments to spouses and dependents will be based on the Social Security number of a single worker,” Flick explains.

And she states that SSA officials have never seen evidence that benefits are inappropriately being paid to people without a Social Security number. DOGE didn’t give agency officials “enough information to understand the source of the concern.”

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Officials who tried to block them were sidelined. As Flick describes the incursion, Dudek informed her on Jan. 30 that Russo and another DOGE representative would shortly be arriving at the agency.

The Social Security tax cap protects the wealthy from paying their fair share. The rest of us pick up the burden

Because Dudek was a mid-level employee, Flick asked why he was in contact with anyone at DOGE. She told him to cease any such contact, and informed him that all further contact with DOGE would be handled by the office of acting Commissioner King.

Over the next week or two, King’s office was peppered with demands from DOGE that a software engineer, Akash Bobba, be given access to SSA data.

“That request was unprecedented,” Flick says, not only in its nature but its haste. Ultimately, Bobba was given “read-only” access to limited SSA data. Flick soon determined that Bobba was not working in a secure location, as was required under agency rules, but off-site at the Office of Personnel Management, a separate executive branch agency.

She says it appeared that other, non-SSA people were working with him and may have had access to the protected personal information. Of greater concern, although Bobba had “read-only” access to the data, meaning that he couldn’t change it, he had the ability to “copy and paste, export, and screenshot that data.”

In any case, Russo demanded that Bobba have access to “everything, including source code,” Flick declares. “Generally, we would not provide full access [to] all data systems even to our most skilled and highly trained experts.” The request to give Bobba unfettered access to the data “without justifying the ‘need to know’ this information was contrary to SSA’s long-standing privacy protection policies and regulations,” but no one would explain why its access was needed.

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Dudek was placed on administrative leave on Feb. 14 and an investigation was opened into whether he had inappropriate contact with DOGE. Two days later, President Trump named Dudek acting commissioner.

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Ideas expressed in the piece

  • DOGE’s actions at the Social Security Administration (SSA) risk disrupting benefit payments, according to an internal declaration by former SSA official Tiffany Flick, who warned that bypassing established procedures “could result in benefits payments not being paid out or delays in payments” [1][2][3]. Critics argue this undermines a program that has reliably served millions for 85 years.
  • DOGE representatives allegedly mishandled sensitive beneficiary data, demanding unrestricted access to SSA systems containing personal information like work history, banking details, and immigration status. Flick noted that DOGE’s requests violated privacy protocols, and its team appeared unfamiliar with how SSA’s data systems functioned, leading to misinterpretations of fraud risks [1][2][5].
  • Political motivations may drive cuts, such as the temporary revocation of Maine’s remote newborn Social Security registration—a move perceived as retaliation against the state’s Democratic governor. This aligns with broader concerns that DOGE’s focus on “myths” of fraud, rather than evidence, risks destabilizing the program for ideological reasons [1][3][6].
  • Staff reductions and procedural chaos threaten SSA’s operations, with Trump officials pushing to cut over 10% of the agency’s workforce. This could exacerbate existing customer service challenges and weaken oversight of benefit distribution [1][2][4].

Different views on the topic

  • DOGE claims its efforts are necessary to eliminate wasteful spending, citing over $55 billion in federal cuts, including $232 million from the SSA through terminated contracts and program adjustments. Supporters argue this aligns with Trump’s mandate to shrink bureaucracy and prioritize taxpayer dollars [1][3][4].
  • Advocates highlight DOGE’s focus on reducing DEI initiatives and consulting contracts as part of a broader strategy to streamline government operations. Musk has framed these cuts as critical to addressing the national debt, stating that savings could reach $3–$4 billion daily if reforms are sustained [1][2][3].
  • Some conservatives argue DOGE’s approach could pressure Congress to act, with figures like Grover Norquist suggesting that demonstrating successful cuts might encourage lawmakers to institutionalize reductions. This aligns with Trump’s broader push to overhaul federal agencies perceived as bloated [4][6].
  • Proponents dismiss concerns about data access, noting that DOGE’s permissions are “read-only” and that claims of misuse are speculative. Musk and Trump have dismissed critiques as resistance to much-needed accountability measures, with Trump alleging widespread fraud despite limited evidence [2][3][4].

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